My recent experience with the company—specifically with a supervisor—has been very disappointing. We ordered name badges twice and received a different brand each time, which did not meet our needs. Despite providing clear documentation, the supervisor claimed that the company no longer works with the original brand, using that as an excuse to refuse an exchange. When we requested to exchange the incorrect items for a different option, her tone changed, and she denied any resolution. This is not the first issue we've faced, and the ongoing problems show a pattern of poor service. Due to this experience, we are extremely dissatisfied and will no longer engage with the company.
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Will the real W.B. Mason please stand up! (that's me!) ❤️🧡🚚⚾️📎✏️ @ me if you love baseball, trucks, and office supplies! Nobody does it better! #WhoBut