I've been facing a persistent issue with the service since last month. I placed an order on 11/17 for a desk top. The item arrived damaged 10 days later. I initiated the return process and sent pictures to the representative on 12/2. Now it's 12/23, and no one has picked up the item, nor have I received any credits. I just spoke with a third representative, but I don't hold much hope for a resolution. This was my first experience with the service, and it will definitely be my last.
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Will the real W.B. Mason please stand up! (that's me!) ❤️🧡🚚⚾️📎✏️ @ me if you love baseball, trucks, and office supplies! Nobody does it better! #WhoBut