I bought a pair of shoes advertised as comfortable, but they are anything but. There is no support, and it feels like walking on hard soles. I purchased them in October 2025, and by the end of the year, the soles were already detaching from the shoes. When I contacted support, they were polite but had limited options and only offered a 30-day warranty. After several emails, they proposed a 50% discount on replacements, but I felt this was insufficient given my experience, so I declined. My advice: if you decide to purchase shoes from this platform, wear them extensively in the first 30 days to ensure they are suitable and comfortable, and reach out immediately if they aren't. Good luck.
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