Review Time
I purchased a pair of so-called ultra-comfortable shoes and found them to be anything but. There was no support inside, making it feel like I was walking on hard soles with no cushioning for my feet. I bought these shoes in October 2025, and by the end of the year, the soles were already detaching from the shoes, rendering them unwearable. When I reached out to the support team, it became clear that they lacked adequate customer support options. Although they were polite, they only offered a 30-day warranty with no exceptions. After several emails, they proposed a 50% discount on replacements, but I found this to be a small consolation for a poor experience and lost all trust in the brand's quality, so I declined. My advice is to thoroughly test any shoes from the seller within the first 30 days to ensure they are suitable and comfortable, and to contact them immediately if they aren’t. Good luck.
I purchased two pairs of shoes for my husband, and they appear very cheap with no support. I'm trying to arrange a return, but after several emails, I have received no response from the company. I received the shoes on 1/10/26 and have emailed the company on the day of receipt and every day since, but still no reply.
I bought a pair of shoes advertised as comfortable, but they are anything but. There is no support, and it feels like walking on hard soles. I purchased them in October 2025, and by the end of the year, the soles were already detaching from the shoes. When I contacted support, they were polite but had limited options and only offered a 30-day warranty. After several emails, they proposed a 50% discount on replacements, but I felt this was insufficient given my experience, so I declined. My advice: if you decide to purchase shoes from this platform, wear them extensively in the first 30 days to ensure they are suitable and comfortable, and reach out immediately if they aren't. Good luck.
I ordered two pairs of shoes, but neither fit correctly. When I reached out for a refund, the best they could offer was a 40% refund or a $20 fee per pair to return them, even though they were shipped together. Their return policy is unclear on the website. Because of this, I will not be purchasing from this company again.
If the shoes are as good as their customer service, they will be my favorite! There was a special offer I didn't receive at checkout, and I was worried it was a bait and switch. However, I emailed the company, and the representative responded quickly and resolved the issue. Thank you!
The quality is very poor, and there are no reasonable return options. Support seems to be mainly automated. After expressing my concerns about high shipping fees, they offered a deal, which appears to be their business model. I lost 15€, and the shoes ended up in the trash.
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