weareanimecollectors.com

2.2
2.2 Based on 9 reviews

...

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Antony Smith
Warning: Third-Party Service

WARNING: This is a third-party service managing orders outside of the original studio. There seems to be minimal communication between the studio and this service. Customer support is uninformed about release dates and restocks, making inquiries futile. They use evasive tactics to avoid refunds and accountability. When issues arise, they shift blame to the studio instead of taking responsibility. Their announced release dates and most information cannot be trusted. If the studio changes release dates or cancels orders, you won't be informed, and they will deny refunds while trying to keep your payment without delivering anything. They create misunderstandings and attempted to trick me into accepting an order cancellation without a refund. I had to escalate it to a dispute, which I fortunately won. Avoid purchasing from this service unless you have strong customer protection. Save screenshots of everything in case you need to file a dispute. Honestly, if you can, just steer clear of this site; it seems unpredictable, and the customer service is lacking.

1
Date of experience: Dec 29, 2025

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