Terrible customer service.
I purchased an item 3 months ago that got stuck in customs and never delivered. 3 months later, I'm still waiting for a resolution.
I get 1 email every ~2 weeks or so telling me that someone is looking into this. I was offered a 15% discount on future purchases, but still don't have my $200+ item, or any path to resolution.
Really disappointing experience, would not recommend purchasing from them any time soon because clearly they cannot handle the operational side of running a brand.
If you buy something it's a roll of the dice whether you receive the item, or they just take your money and ignore you.
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bound - original contemporary wear.
