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We recently worked with the service during the equity transfer of our property, which involved various complexities. The representative was outstanding throughout the process—approachable, knowledgeable, and communication was seamless. Whenever we needed assistance, she was available and managed to finalize the transaction nearly within our required timeframe. We were slightly delayed, but that was due to the other parties' solicitors, not her. We would absolutely choose this service again without hesitation! Our previous experiences with other solicitors were disappointing due to poor communication that cost us time and money. This time, however, we are so thankful we found this service; it was a stress-free experience thanks to the representative! Thank you once more!
We have just dealt with Clarity during the transfer of equity on our property which had lots of different factors to contend with. Teodora was amazing throughout, so personable, knowledgeable and we had no problems with communication with her. Whenever we needed her she was there and completed the transaction very nearly within the timescale we needed, we were a little over but that was due to the other parties solicitors/conveyancer not Teodora herself. We would not think twice about using Clarity and Teodora again! We have used other solicitors in the past that have been truly poor at communicating and responding and cost us time and money in the long run. But this was not the case this time so glad we found Clarity, couldn’t be more grateful that Teodora made our journey with them so stress free! Thank you again, Lucy and James ☺️
During my HTB redemption process I worked with Clarity, especially with Teodora. She is incredibly helpful and knowledgeable. She responded to all of my emails almost in minutes. She was always available to help. They made the whole process very smooth and easy. Thanks to them it was stress free.
I would like to say a huge thank you to Anna for all her help and support throughout my case. She has been patient, professional, and always approachable, answering every question I had without hesitation and keeping me informed every step of the way. Anna truly went above and beyond to make sure everything was handled smoothly and that I always felt supported and reassured. She was easy to contact and consistently made time to explain things clearly, which made the whole process much less stressful. I would also like to thank Chantelle (apologies if I have misspelled your name) for her support whenever Anna was not available. She was equally helpful, friendly, and professional. Overall, the service I received was exceptional, and I am truly grateful for all your hard work. I would not hesitate to recommend your firm to anyone needing legal assistance.
Please do not waste your time or money with these absolutely unprofessional and rude people! Ridiculous lack of knowledge, support or client care!Failed to respond to communications, fail to contact you when repeatedly requested to, and when desperately in need of some prompt advice, support or action they just give up on your case like 6 months of paperwork and investigation weren’t enough for these people! They waisted our time and energy completely without any valid reason as they were asking for some ridiculous proof of 12 years ago even though explained and provided everything in details!! Whoever learned about our case they honestly were shocked how badly they failed us! Absolutely disgusting behaviour!And if they do bother to respond to a communication (which in our experience is highly unlikely as it took 3+weeks) the response is inaccurate,confusing or doesn’t make any logical sense! Please save your self the hardest time, your energy and money and do some research before letting these people represent you anywhere, especially Louise!!As first time buyers they opened our eyes for next time, to never trust recommendations but do our searches and find the right people!
Repeat customer and would certainly recommend Clarity to friends and family for property conveyancing. Helpful and professional, questions were answered promptly and updates were easy to follow. Thank you to Chantelle, Joanne, Clarice, Anna and the wider team.
With a probate house sale that took 4 attempts, a flat purchase in parallel, and additional business or market factors slowing the process, the past 18 months have proved difficult on occasions! It has been made somewhat easier with the way Clarity’s legal services team, from managers to junior paralegals, has remained positive and professional throughout. Thank you.
Teodora was an absolute saint! We are first time buyers and she made the whole process as stress free as possible, the communication was always great and she was so kind and happy to help with any query we had! Would highly recommend Clarity, especially Teodora.
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From our offices in Northampton, Clarity is the local law firm providing residential conveyancing services with clarity and understanding to clients in and around Northamptonshire.
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