I’m really disappointed with my experience. The pillow ended up being too short for me (I’m 5’6”), and you can’t return it once it’s opened—something you don’t truly know until you try it. On top of that, there was supposed to be a free blanket included with my order from last fall, and months later I still haven’t received it despite repeated assurances that it’s coming. At this point, the whole experience feels misleading and very frustrating.
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