Based on my experience, I cannot recommend this insurance provider. When I filed a claim for my device, the process was poorly managed. The contractor failed to collect my phone on the first attempt, causing delays. The replacement device I received was defective, and I ultimately had to purchase a new one myself. Additionally, when I tried to insure a new device, they informed me they could not cover it, and my premium increased significantly. My formal complaint received a dismissive response, leaving me feeling frustrated and without confidence in their service.
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