Utterly unacceptable experience so far. I filed a claim when I returned from my holiday on September 9th. I was told I'd hear back within 5 days. After sending another email on September 27th due to no response, here we are on October 5th and guess what? Still nothing. I'm out at least £800, which I can't afford, and they haven't even acknowledged my claim!
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Travel Insurance services for residents of the United Kingdom - Policies for people aged 85yrs or younger.
