If I could give them negative stars, I would. I submitted a claim for a family member who fell ill and received hospital treatment over a week ago, and I've heard nothing since. Don't let them tell you that the underwriter is handling the case, as I received no communication or support from them either while I was dealing with everything. They also requested personal details from a third party without consent. Their policies are not worth the paper they are written on, especially when they violate their own data handling procedures. My advice is to choose a more reputable provider; you might pay a bit more, but at least your information will be safe.
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Travel Insurance services for residents of the United Kingdom - Policies for people aged 85yrs or younger.
