I had a disappointing experience. I reached out to customer service three times regarding lens protection but never received a response. The site vaguely mentions 'advanced protection' without details. When the sunglasses arrived, I didn’t like the fit and requested a return. Despite claiming 'hassle-free' returns, they tried to pressure me into keeping them due to high return costs. They later emailed me saying I could keep the glasses and receive a discount on my next order, but when I double-checked, they denied it. I expected much more from the company; it was quite disappointing.
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LENSE is a premium eyewear brand founded by Daniel Dalen. Each frame is thoughtfully designed in collaboration with notable innovators and creators, embodying their unique perspectives and characteristics. LENSE isn’t just about vision—it's about presence.
