I ordered personalized ornaments for Christmas. DO NOT do this! The names are in the correct order on one side of the ornament, but on the other side, they are in reverse order. I contacted the company, and they offered me a 10% refund, then a 30% refund. They don't want the items back because they can't resell them. This company is aware of the issues with personalized double-sided ornaments but has no solutions. Very disappointing.
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