I bought new front mats for my vehicle on October 11 and received them shortly after. I used them until October 24 when I was involved in a no-fault accident that totaled my car, damaging everything, including the mats. After dealing with surgeries and an insurance claim, I finally got a new car this past weekend, December 11. I called today to see if I could submit proof of my accident and photos to request a replacement, as I spent $140 and used them for less than two weeks. The customer service representative simply replied, 'No,' and wouldn't even provide an email address for further communication. I rarely write reviews, but that interaction frustrated me, and I will not be considering this service again.
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