I took a 30 up and 30 down package for R399, the promotion said it is for 2 months, December and January. We moved, the first payment was R399 with the moving cost, that I paid in December. January I paid R499. I just got an email today that said 1 March it is going up with R40. I send a mail today, before that, i spoke to 5 different agents, nobody can explain to me why I did not pay the promotion price the second month and why in a fraction of not yet 3 months my payment are going up again. Each and every time they put me to somebody new and then i must explain myself over and over again.
I don't know, maybe I am wrong, but how would I know, because nobody can help me.
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We are a South African ISP, bringing you the online world with affordable, fast, and reliable internet connections. We offer Fibre, Fixed LTE, Naked-ADSL, and Webafrica Voice (VoIP) services. We have been around the block for many years, starting from 1997 and we are working hard to keep expanding our reach throughout the country.