Trying to upgrade my current package, yoh, you're going to wait for a minimum of an hour just to get hold of an agent to help you. When you finally get the agent, you're going to take another hour explaining your situation because their response time is extremely poor. And the results?? Well I've requested for an upgrade a week ago and they said it would take 3 days, it's been more than that. Disappointing service!! Customer service is poor!!
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We are a South African ISP, bringing you the online world with affordable, fast, and reliable internet connections. We offer Fibre, Fixed LTE, Naked-ADSL, and Webafrica Voice (VoIP) services. We have been around the block for many years, starting from 1997 and we are working hard to keep expanding our reach throughout the country.
