We attended the Igloo afternoon tea and were quite disappointed. We waited a long time to be seated as they searched for the right person to assist us. The food was subpar (many items were not as described during booking), and the service was lacking. The sandwiches were all on white bread without options for brown or mixed. The scones were dry, and the cakes lacked flavor. Although the crockery was nice, we were given green metal mugs with rust marks for our tea, which felt inappropriate. The service was poor; we had to ask for more plates and were met with eye rolls. This might have been tolerable if it had been busy, but ours was the only occupied pod the entire time. Even after we left, there were no other bookings. We were told we only had 5 minutes left before needing to leave, despite the lack of other patrons. We won't be trying this experience again, especially after traveling over an hour for what was supposed to be a festive treat.
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Webbs Direct is the online garden centre of Webbs Garden Centres, The Midlands' premier Garden Centre. Situated in the heart of Worcestershire, Webbs can provide everything you need for a dream garden. From great quality shrubs, perennials and bedding ...
