My online order had not dispatched even after 5 working days. I sent two emails that received automatic replies but no actual responses. I had to call to cancel the order, and a refund was issued two days later. The representative I spoke with was friendly, but this did not make up for the poor experience. They claim orders will ship within 24 hours (excluding weekends), but 5 days without communication is unacceptable, especially for Christmas items. This was my first and last order here. I finally received a reply to my email after posting a review, but it was too late to improve my experience.
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Webbs Direct is the online garden centre of Webbs Garden Centres, The Midlands' premier Garden Centre. Situated in the heart of Worcestershire, Webbs can provide everything you need for a dream garden. From great quality shrubs, perennials and bedding ...
