The representative from the online chat support was very helpful and guided me step by step in creating a second email address, which was not straightforward due to a complicated process that definitely required technical assistance. They explained: - "To find the admin login, go to All Products in the sidebar, then click Admin Login; from there, you can access Domain Settings; after that, click the New button to create a new account; don't forget to set a password for the new email; if you need assistance with the DNS records, I can help with that; I have added the MX, SPF, DKIM, and DMARC records to your DNS settings. Please allow 1–2 hours for propagation, and then you can send and receive emails from both accounts." The platform could simplify the email setup process for users.
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