Bought one of these when I purchased my Traveler grill. I've been using it every time that I fire up the grill, and now the vendor tells me that there is an important recall on this brush. I went through all the hoops in order to register my brush, including taking pictures of both sides of the brush, so they would believe that it was one of theirs. After it was registered, I was told that it would be shipped out in two weeks. Two weeks went by, and I get a letter from a loser named Chris who is in charge of Order Fulfillment at Weber. He let me know that unfortunately, my replacement brush would not arrive for 8 MORE WEEKS! I wrote him back asking him to tell me what we're supposed to do without the brush, and he never responded. If the company is run by poor management like him, then they deserve many negative reviews. I didn't have any idea they were this sorry, but I guess I'll just buy a brush from one of their competitors.
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