Ordered 1 bbq cover for the new Summit Kamado on April 1, 2021. Because the Summit Kamado can't arrive in UK in time, I have to buy other model from Weber. Then I want to return the cover which has never been opened. On May 7, 2021, I got email from Weber that I can return the product. It said that I will receive a printable return label. However, 18 days passed. No one send me anything. I try to contact with the serive team again. No response at all. They just ripped your money and never give you reply. Terrible. Avoid Weber.
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