Ordered a Classic E-310 and Traveller BBQ's on Weber's website 14th April. Beyond initial order confirmation I heard nothing until I called Customer Service 19th April and was told there was payment issue. I then discovered the E310 was on sale at John Lewis for £152 less and a free cover worth £105. Cancelled my Weber order for the E310 and John Lewis are delivering it tomorrow. In the meantime, I am still waiting for an update on my Traveller from Weber as at 22nd April.....Still no response as at the 27th April, so called Customer Service again who said it was out for delivery 28th April. Nothing arrived, so called back to be told it's not been sent and is now due for delivery 7th May because of capacity issues with their delivery partners......Update as of 5th May is that they have 'availability' issues, so delivery not going ahead 7th May and they don't know when it will.
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