webironmongery.co.uk

1
1 Based on 15 reviews

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John Williams
Do not use this company

Do not use this company. They do not respond to emails or calls and don't refund your money. They sent me 2 items - one that I'd ordered, but another that was the incorrect item - they sent me a different door handle to what I'd ordered. I contacted them and got a response, but they have since refused to respond once I said I wanted a refund for an incorrect item. I then followed their returns policy and sent the handle back. This was at my cost, but I was expecting a refund as it was their mistake. Dispite having Royal Mail evidence of delivery and returned the item, I have not had a refund. They are not returning emails or answering calls. They have stole my money!

1
Date of experience: Sep 26, 2025

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