I booked flights but received no confirmation, which led to a frustrating four-day wait filled with 18 phone calls. The customer service representatives lacked clarity and simply read from scripts, failing to answer my questions. Despite not having confirmation of a booking, they insisted it was made. The entire experience was terrible.
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As Australia's leading online travel agency, Webjet leads the way in online travel tools and technology. Webjet enables customers to compare, combine and book the best domestic and international travel flight deals, hotel accommodation, holiday package deals, travel insurance and car hire worldwide.