Attempting to change my flight times was a disaster. After paying a surcharge, my flight was downgraded unexpectedly. When I called to resolve the issue, I was met with confusion and delays. Although the customer service representatives were friendly, the service overall was disappointing and not what I expected.
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As Australia's leading online travel agency, Webjet leads the way in online travel tools and technology. Webjet enables customers to compare, combine and book the best domestic and international travel flight deals, hotel accommodation, holiday package deals, travel insurance and car hire worldwide.