I used to be a big fan of this service until my last two orders. Both have been delayed to the point of never being delivered. I thought one delay might not be the company's fault, so I reached out to them. They were very unhelpful, although I was offered a refund after a month. When my second order was also delayed, I realized something must have changed at the company, and quality control seems to be nonexistent. I would not recommend them based on their current customer service. It’s unfortunate because they used to provide helpful service, but if I can't receive my order, I have to give them 1 star.
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Webrick.com is the best alternative individual parts source service platform for MOC and custom build. A part list upload tool and a unique wanted list feature are provided.
