This company needs to stop selling products that their stores are unable to test. Also stores that lie that their PC doesnt work or have 0 technical knowledge.
There also needs to be a better way to know which stores can test certain products.
When buying a PC item online and unable to take it to a local store to return you then have to send it via post then wait 2 weeks for it to be tested then another week to get your money back.
Further to this it is well known that CEX stores don't always test products so now I have to hope my return that I never used actually works otherwise it's another trip down the legal route.
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CeX is the UK’s largest second-hand electronics and entertainment specialist with 390+ stores across the UK and 600+ Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers. With a free 5-year warranty on most products sold, CeX has served tech enthusiasts the latest and greatest in the world’s tech for decades. You can also donate your unwanted games and gadgets to charity.
To see our full online returns policy visit webuy.com or to contact customer services visit webuy.com/support
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