Was sent an item a Blu-ray steelbook it was supposed to be 4k uhd 😏 it was not what was in the packaging when recieved I tried to return it for a refund to my local cex store in Edinburgh it was suggested to me that I may have swapped the discs as it was just a standard Blu-ray 😮💨 so no refund given ? I was told to contact customer service but with previous experiences from customer service I never bothered as I was completely shocked I will be more cautious buying from cex in future purchases
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CeX is the UK’s largest second-hand electronics and entertainment specialist with 390+ stores across the UK and 600+ Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers. With a free 5-year warranty on most products sold, CeX has served tech enthusiasts the latest and greatest in the world’s tech for decades. You can also donate your unwanted games and gadgets to charity.
To see our full online returns policy visit webuy.com or to contact customer services visit webuy.com/support
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