Horrible, just Horrible. I ordered my birds medication Haldolperidol in plenty of time. First time using this pharmacy. They know I'm in Florida and the medication should Not reach over 86 degrees. Every other pharmacy that I have ordered from ships her medication in Styrofoam with several ice packs. Received her medication today and heat gun i have to check temperature on it was 95 degrees!! It should not be stored over 86 degrees maximum!! It was Only packed in a cheap plastic bag, no ice packs. Called to explain and pharmacist there told me medication should be fine..Are you Kidding me?? No it's not fine and not risking my 13 year old Cockatoo's life over it. I explained I wanted them to expedite her medication and ship it with ice packs and Styrofoam container..The sad answer I received is "That's not our protocol" I have had to reorder her meds now from another pharmacy that understands temperature control for meds..it takes minimum of 10 days for this compound medication so now I am worried I won't get them in time. So Very disappointed. I will never use this pharmacy again!
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Wedgewood Veterinary Pharmacy provides Pet Meds, Compounding and Veterinary Medications for Dogs, Cats and Horses. We Care the Way You Care.