If I could give a negative star rating I would. I have been waiting for over 2 weeks now for a medication our Vet prescribed for my sons chameleon. First we were told it would arriving somewhere between 3-5 days and of course we had to pay up front. Well, that didn't happen, so I called the Vet's office to inquire as to why and was told the order was canceled by Wedgewood. No explanation or phone call as to why, just canceled. I then called Wedgewood on a Wednesday myself and spoke to a supervisor by the name of Gabe Ryan who told me that, yes the order was canceled, but that he would see that it get filled asap and promised to call me back the next day by noon to give me an update. Well here it is over a week later and I have yet to hear back from Mr. Ryan. I of course called back and asked to speak to Mr. Liar(Ryan) and of course he wasn't available. I was now put in touch with a supervisor named Drew who owned up and said "This is completely our fault, we dropped the ball on this one several times." Now I will say hat Drew held true to his word about calling me back, but did promise that I would be getting the medication the next day and of course, you guessed it, that didn't happen. There is no INTEGRITY in anything that is said by any of Wedgewood's personnel at this point and now I have a pet who is near death only because Wedgewood cannot do their job! They of course offered to refund my money, but like I told many of their lying employees, there is no amount of money that we can be refunded that will make it any easier to explain to my six year old as to why his pet died. Don't know if this company has ever been sued due to a pet dying because they couldn't get them their medication on time.......well if you haven't, you are about to be!!
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Wedgewood Veterinary Pharmacy provides Pet Meds, Compounding and Veterinary Medications for Dogs, Cats and Horses. We Care the Way You Care.