This service FORGOT TWICE to issue my refund! I had to reach out twice to get my refund over a month after returning the dress. Completely ridiculous and unprofessional; I wouldn't have received my refund if I hadn't randomly checked my bank statements! Also, a tip for the service: maybe skip the arguing with customers! I had to ask THREE TIMES for refund instructions because they kept trying to offer me an inadequate amount of store credit and refused to provide the return address after I clearly stated I just needed to return the dress! A bizarre and questionable service; I’ve warned everyone I know to avoid ordering from here!
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