This service is a complete scam. The long velvet dress was delivered crammed into a very small plastic bag that was already torn upon arrival. It didn't fit and the quality was subpar. They make the return process nearly impossible, pushing you to give up on obtaining a refund. Initially, I received an email offering a £9 refund for a dress that cost £199 if I didn’t return it, but if I did return it to the USA, they would not cover postage, and I would have to pay for return shipping and taxes. When I raised my concerns, they offered me a £98 refund, but later claimed that was a mistake and would only provide £28. Returning the dress through their suggested shipping method would be quite costly, and they only allow 7 days for it to arrive, or they won’t issue any refund. DO NOT PURCHASE from this service.
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