I had a problem with a scooter (Dualtron togo) It came up with a problem of a loosen steering wheel, which also made metal noise on every small hole in the road or any non flat surface. There was also a problem with (possibly) rear drum breaks as if pads are rubbing the wheel. They responded to my email but they didn’t really want to help and all I asked was to at least get a warranty service because it is only around 3 months old scooter with 100 km mileage. More than that I have an extended warranty for 1 year which includes technical help.They didn’t really want to take it to a service or an inspection and gave some answers which didn’t help at all. I sent a bunch of recordings of the problem and the metal noise there was clear. I would not recommend buying from them. Maybe it is ok if you go to their shop in person, but support via email so far is really bad.
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Weebot est la Marque de Trottinette électrique, accessoires et pièces détachées, leader en France. Nos produits sont équipés d'une Batterie certifiées et de la Norme CE. Garantie 2 ans et SAV Premium en France. Livraison Express Gratuite 24h/48h.
