Review Time
I worked as an affiliate partner with Weebot and generated real conversions for their business.
My commission balance reached 1,626€, but I was unable to withdraw my earnings at any point. Shortly after contacting them regarding payment, my affiliate account was suddenly suspended without any explanation.
I have sent multiple emails and received either no response or very generic replies with no resolution.
At this stage, I find the situation highly concerning, as I have delivered legitimate traffic and results, yet I am unable to access my earned commissions.
I strongly urge Weebot to review my case and process the pending payment as soon as possible.
If this issue is not resolved promptly, I will have no choice but to continue sharing my experience publicly on other platforms.
09/04/2026To serve as a warning to all those who, like me, have faced discrimination from this company, Weebot, let it be made clear here that the response provided by weebot to my review as Martim da Câmara here on truspilot was nothing more than yet another delaying tactic by Weebot, designed merely to give the impression that they care about their customers – which is literally a lie. I sent an email as requested, and the response I received was due to two loose screws that fail to secure a headlight on an item I bought new, was an email requesting endless red tape: from videos, to chassis numbers, invoices, and so on and so forth, all this because of two screws that were faulty and do not provide the necessary grip to keep the headlight in the correct position without it falling down, and note that it is practically a pre-written response that does not even address the entirety of my email, but that’s how it is... My question is: if this were actually a matter of greater importance, what would they ask for? A satellite image proving the scooter’s location and my criminal record to prove I’m not a criminal? The point here is that this company, Weebot, already has the purchase details in my mother’s Weebot account, which includes all the purchase information, including the invoice. It’s ridiculous how they’re asking for a video of a screw that won’t tighten – what am I supposed to do? Break open the part where the screws are so they can see inside that the screws won’t tighten? I don’t know if this is just pure stupidity or sheer incompetence, combined with an attempt to create difficulties for the customer as a way of dissuading them from going ahead with the purchase. In short, this company has become a total disappointment. Be warned that Weebot discriminates against customers, particularly those who are not French like me and who, like me, make a purchase from another European country. All that initial fuss to convince the customer to make the purchase, and all that spiel about warranty and customer support, is nothing but a complete sham. What you’ll actually face is a series of bureaucratic hurdles and stupid, ridiculous requests, such as videos of screws that won’t tighten inside a part, which can only be seen with an X-ray camera, as well as invoices that are already available on the Weebot website. In short, Weebot, beyond the discrimination, disappointment and disillusionment, is a prime example of when the ridiculous meets stupidity and incompetence. RegrettableP.S. Please note that this review is a response to the reply posted by Weboot to my review, and is now being posted here using my mother’s Truspilot account due to the character limit when editing my original review. Martim da Câmara
I worked as an affiliate partner with Weebot and generated real conversions for their business.My commission balance reached 1,626€, but I was unable to withdraw my earnings at any point. Shortly after contacting them regarding payment, my affiliate account was suddenly suspended without any explanation.I have sent multiple emails and received either no response or very generic replies with no resolution.At this stage, I find the situation highly concerning, as I have delivered legitimate traffic and results, yet I am unable to access my earned commissions.I strongly urge Weebot to review my case and process the pending payment as soon as possible.If this issue is not resolved promptly, I will have no choice but to continue sharing my experience publicly on other platforms.
Please take note of what I am stating here, as this is a factual and properly documented observation: I purchased a Teverun Fighter Supreme V4 from Weebot around two and a half months ago, which still has zero kilometres on the clock; however, I noticed around two days ago that the headlight won’t stay in place – the screws are loose and won’t tighten, causing the headlight to droop downwards.But this is not the main issue I wish to raise here.Following this purchase, I considered buying a second e-scooter (Dualtron Thunder 3). I requested a quote, which was sent to me straight away, and my queries were clarified. However, after presenting Weeboot with a second quote at a much more affordable price, Weeboot tried to match that quote, but they never actually sent that new proposal with the price I was supposed to pay for the Dualtron Thunder 3.About a month passed, and about three days ago I asked Weebot again to send this proposal, taking into account the quote I had received from the other company, which I proved by sending a screenshot of the quoted price. I sent three emails asking Weebot whether or not they would match the price quoted by the competitor, which has not happened to date. I have not received any reply. It should be noted that Weebot had an advertisement on its website stating that, if a cheaper price was found, Weebot would match it. However, what is important to highlight here is that, as I was no longer of interest as a customer and as I had already made a sale of one of their higher-value products, they were no longer interested in even wasting time on me – especially since, in my case, I was offering a significantly lower price for the model I intended to buy.The point here is that a customer should never be ignored or treated with disregard, especially if they have been a good customer and have fulfilled their contractual obligations. In my case, I am left with the impression that Weebot, particularly for those who are not French citizens and do not even reside in France, is just another company that uses highly persuasive sales pitches, claiming that this support and consideration for customers is what sets them apart, but in reality and in practice, that is not how things stand; in fact, I would even say that there is some discrimination at play here.Although I did consider Weebot, I feel that at this point it is simply just another company whose sole interest is selling, and nothing else.I can only express my regret at the great disappointment this leaves me with.Thank you very much
I ordered for more than 500€ on spare parts for dualtron thunder scooter. Upon arriving, the wrong rear footrest was sent, I received a footrest for the dualtron victory luxury plus and ordered one for the thunder 2. I received a message with instructions to send it back. I sent the item back with the same post service (GLS) and it was delivered last Thursday. The tracking information on the weebot website says it's still on the way, while the GLS tracking says "delivered".I called several times, either way no answer, employees who don't speak English and just end the phone call. Have sent emails, via website chat system and Whatsapp, no answer at all. I really would like to get the right cale-pied for the Thunder 2 and confirmation my returned item has been received. Leaving customers without any news and/ or updates is simply NOT done.How long should this problem last? I would also like to get refunded for the shipping cost for the return because it was not my fault I received the wrong item.I hope to hear from you as soon as possible.Thank you,Werner
I had a problem with a scooter (Dualtron togo) It came up with a problem of a loosen steering wheel, which also made metal noise on every small hole in the road or any non flat surface. There was also a problem with (possibly) rear drum breaks as if pads are rubbing the wheel. They responded to my email but they didn’t really want to help and all I asked was to at least get a warranty service because it is only around 3 months old scooter with 100 km mileage. More than that I have an extended warranty for 1 year which includes technical help.They didn’t really want to take it to a service or an inspection and gave some answers which didn’t help at all. I sent a bunch of recordings of the problem and the metal noise there was clear. I would not recommend buying from them. Maybe it is ok if you go to their shop in person, but support via email so far is really bad.
I believe this was my experience with how French people deal with customers. I know many French people, and I like them. Some I have as friends, but you get to know them. Saying that, I bought a scooter, and after I realized that my simple questions were left unanswered, I decided to cancel my order because if the scooter had problems in the future, then it would also be a problem to deal with them. The person on the chat told me that if he were a thief, he would have stolen my money and not talked to me instead, which is kind of creepy and useless. At the same time, being useful and keeping the topic into what me as a customer was asking (like, when will it be delivered? why do you need my photo with ID to verify the PayPal payment, questions like is the order ok?) would have shown a decent customer service. I believe you have no respect for your customer and stating only we have been in business for 10 years does not make you any better in your customers ' eyes. I will update this review if my order is not canceled or if any other problems occur.
Really efficient and responsive customer support. I bought an electric scooter in early 2022. The scooter works like charm, but what I particularly appreciated is that they contacted me to let me kow I ordered equipment that would not fit.They also responded very quickly, years later, to help me with downloading the receipt. It is rare I write review, but this team deserves a praise!
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Weebot est la Marque de Trottinette électrique, accessoires et pièces détachées, leader en France. Nos produits sont équipés d'une Batterie certifiées et de la Norme CE. Garantie 2 ans et SAV Premium en France. Livraison Express Gratuite 24h/48h.
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