I believe this was my experience with how French people deal with customers. I know many French people, and I like them. Some I have as friends, but you get to know them. Saying that, I bought a scooter, and after I realized that my simple questions were left unanswered, I decided to cancel my order because if the scooter had problems in the future, then it would also be a problem to deal with them. The person on the chat told me that if he were a thief, he would have stolen my money and not talked to me instead, which is kind of creepy and useless. At the same time, being useful and keeping the topic into what me as a customer was asking (like, when will it be delivered? why do you need my photo with ID to verify the PayPal payment, questions like is the order ok?) would have shown a decent customer service. I believe you have no respect for your customer and stating only we have been in business for 10 years does not make you any better in your customers ' eyes. I will update this review if my order is not canceled or if any other problems occur.
Claim your business profile now and gain access to all features and respond to customer reviews.
Weebot est la Marque de Trottinette électrique, accessoires et pièces détachées, leader en France. Nos produits sont équipés d'une Batterie certifiées et de la Norme CE. Garantie 2 ans et SAV Premium en France. Livraison Express Gratuite 24h/48h.
