This service is utterly unacceptable. They took over a website server and after many years of my account, they decided to reduce my usual fee three times. After contacting them for a refund, I've spent over a year getting nothing but excuses. 'The system' supposedly doesn't allow for refunds, despite their promises. I've sent over 50 emails and received no resolution. It feels like a huge corporation that takes money without any accountability. ABSOLUTELY DISGUSTING. I will do everything I can to avoid using them and will warn others whenever possible.
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