It’s disheartening. They offer amazing clothing, but the customer service and order times are disappointing. The service isn’t the best, and they always seem overwhelmed. I ordered a large hoodie, but received an XL instead, despite the label indicating L. My order took 3 weeks to a month at times, which is unacceptable. When I inquired, they said it was lost and issued a refund. It feels like a waste of money and time. Great clothing, but the service is lacking.
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