Complete sham of a business, scammers and profiteers for those in need of emergency plumbing services. They take advantage by stating the emergency call out fee is just £70, but their half-hourly rate is £300, i.e. £600 per hour rounded up to the nearest full hour! They then state a 0.2 admin fee of the total bill. 0.2 what?!?! It's actually a whopping 20% fee ontop of everything for "admin" !!!!They charged £3,000 to fix a water pipe. Then they cause an issue deliberately with something else (in my case, the water valve float, which had no issues previously, so that they are called back the next day to fix that issue and charge another £2,250!!! The extremely high "material costs" they claim, they do not provide any receipts as proof and ignore any emails or correspondence when making a complaint. My tenants are an elderly retired couple, and We Fix 24 Ltd took complete advantage of them. AVOID AT ALL COSTS AND SPREAD THE WORD!!!! They are criminals!!
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