wegmans.com

2.3
2.3 Based on 42 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Heidi
Done with Wegmans

Wegmans is the only store around and I can't get to it due to no car (retired & sold it). I use the shoppers. These shoppers are uneducated and can't follow directions. Wegmans itself doesn't keep stock on the shelves. In the app it shows available, then I am constantly getting a text saying replaced or refunded. The shoppers don't know the difference between American iceberg salad and coleslaw. One shopper refused to refund the iceberg salad I wanted and delivered Mexican corn salad with cole slaw. When they deliver your groceries, half the time they deliver the wrong bags because they have shopped for 3 or more people simultaneously. I have to call customer service every single time. On the day before Christmas eve, the shopper Frederick didn't deliver my Christmas eve dinner of choice steaks. These were $80. But according to the app he had delivered. I was so upset, I cried. Instacart is the ones who hire these disgusting shoppers. Wegmans refuses any responsibility except thankfully they will refund your money. I am just done with Wegmans and Instacart shoppers.

1
Date of experience: Jan 19, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More