Brockport Wegmans used to be a great store. I said Used to Be. The quality of their onions 🌰 has declined. - Last time I was there, the staff in the deli section were miserable and it showed. I made my deli purchase and left. - I would help out the guys by bringing grocery carts left in the parking lot. - I would report a broken bottle on the floor, while other customers walked by it. - Their eggs are always broken, I check their eggs and bring the broken ones in the carton to customer service, when I am purchasing my eggs. - This Incident was poorly handled - I was in line waiting to be checked out. The person ahead of me was using the only grocery divider in the aisle I was in. I went across to an unused aisle next to me, and took a grocery divider and put it in front of me. - Suddenly, this old man dressed all in black, pointy nose, glasses, thinning gray hair slicked back, swooped in front of me, grabbed the grocery divider that was in front of me, and put it back. - I caught a Wegmans name tag on him. He never spoke to me. He could have said 'M'am, we need to have the grocery divider remain in its location.' I was incredulous. - Then this man dressed all in black with the glasses, Goes Down A Few Aisles, Takes a grocery store divider from an EMPTY Aisle and offers it to me. - What is the Difference?! - I said 'No, I have the customer ahead of me grocery divider now.' When I got up to the cashier and asked are Wegmans now policing the grocery store dividers, she became upset and was saying 'I don't want any drama!'I was NOT yelling. I was NOT using profanity. - I cashed out and as I was walking away, a female employee leaps into the empty aisle and Raises Her Voice at me, Shouting at me, saying 'The grocery dividers get lost, ect. - I kept on walking and stopped at customer service. - I told the woman what happened. Out of the corner of my eye, the gray haired man materialized but decided to not engage with me.- The woman behind the customer service counter just stood there with her mouth open. - I lifted my groceries out of the cart and left. - Never to Return.- Unfortunately, I have to use their pharmacy. - But, I Refuse to Shop at Brockport Wegmans ever again. - I can go to Walmart, Spencerport Tops, or Other Wegmans.- This episode was Beyond the Pale. - I felt as if I was Targeted. - Very Poorly Handled. - Date of episode- December 9th, 2025
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