I booked a flight, and it was stated that the cancellation fee would be 750 riyals. However, when I later needed to cancel for personal reasons, customer service informed me that the ticket was non-cancelable and no refund would be issued. Additionally, the representatives were quite rude and unhelpful during my inquiries. This experience reflects very poor service, and I cannot recommend using this platform for bookings. The displayed rates do not match the final payment, and the service quality is lacking. I strongly advise against using this app.
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