This has been incredibly frustrating. I began using the service over 100 days ago, but then it lost all my tracking information and won’t allow me to input anything, whether it's food weight or activities. I received no notifications about this so-called "update." When I contacted the support team, I was told there were updates on Monday and throughout the past week. I canceled my membership, but now I'm being charged for another 9 months. I want to stop this payment due to the loss of all my history in the app. This isn’t my fault, and I’m extremely upset that they won’t assist me. Honestly, just starving yourself would be just as effective.
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