The website offers no options for requesting additional information or asking specific questions. The only available choices are related to program selection and payment methods. I refuse to pay for something without knowing more about it. How am I supposed to choose? Regardless of how I answer the profile questions, I'm left with the same three options. I attempted to call for assistance but had no luck; I was put on hold twice for over 20 minutes each time before finally hanging up. This is not an acceptable way to conduct business.
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