M4 Eastbound, Membury. Appalling service in fuel station. They clearly think it's OK to not help a vulnerable 21 year old woman who is panicking because she may have a puncture. Pressure warning light on, machine doesn't accept cards only cash. she asked the cashier for help, nope, he was dismissive, bordering on rude and basically said, it's not my problem. She had to ask a stranger on the forecourt for a £1 coin to check her pressures. Just dreadful. Thankfully she managed to eventually find someone with cash who was incredibly helpful. Unlike the cashier. Train your people better please. Do you really think it's right you allow a vulnerable person to leave when they may actually have a flat tyre that needs replacing - forcing a hard shoulder stop and wait? No...I didn't think so.
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Welcome Break is one of the UK’s leading motorway service area operators, running 60 service areas and 31 hotels across the UK. Welcome Break fuel forecourts, EV charging and amenity buildings are open 24 hours a day, 365 days a year.
Welcome Break is one of the UK’s leading motorway service area operators, running 60 service areas and 31 hotels across the UK. Welcome Break fuel forecourts, EV charging and amenity buildings are open 24 hours a day, 365 days a year and attract 85 million customers annually.See more
