Manager ordered a flag with the stake and pole. I helped her install it and less than a week later the stake/sleeve was bent badly (not very strong winds) less than a week later. Manager contacted them asking for a new stake, she provided pics. Customer service said it looked old and challenged our honesty. I then provided multiple screenshots (our surveillance cameras) showing us opening the flag and stake, then us walking out to go hammer it into the ground. Even though the pics show the stake looked virtually NEW on the above ground portion they said the lower portion appeared old????? This is at best a $20.00 and we are being called liars??? Part of me wanted to fight this hard because of the principal of it all but I give up. Don't even purchase from this company unless you are a gambler. Ohh, I don't even think we have EVER returned any items so it's not like we "do this all the time" either. I'm still shocked at the emails we got questioning us even though we went above and beyond to provide pics and screenshots. Disgusted!
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Welcome Home America has been offering property marketing solutions since 1992, with high quality and low pricing. We make it easy for you to advertise your property’s amenities or specials while creating attractive curb appeal to stand out and increase your occupancy. Attract the attention of potential residents or customers with advertising flags and signs. Leasing tools like door hangers, renewal gifts and parking passes help you keep in touch with residents and visitors, while keeping your property safe and organized. Our low prices and seasonal designs are valuable marketing tools that make your community stand out. We are property management’s top supplier for your property grounds, parking, dog waste and maintenance needs.See more