I ordered 4 pair of heated socks, I received 4 pair of gloves. I called customer service to find out what address I should send the gloves back. I received several emails trying to get me to accept way less than what I paid rather than have me send the items back. I wanted and still want my total refund which is promised by Wellaheat. I received an email with the address in California on March 3rd from Kwin (Support) so I packed up the order, sent as directed by Kwin via USPS tracking number 9589071052702104417965. Packaged was delivered on March 6th, signed for as well. I sent the tracking number in per instructions. Ronie(Support) sends a email that says you can expect a delay of 14 days if you used PayPal. WELL GUESS WHAT? NO REFUND RECEIVED. AS I CONTACTED THE CUSTOMER SERVICE THEY REPLIED THAT MY FIRST CASE WAS CLOSED. THIS COMPANY IS TRYING TO CHEAT ME OUT OF $345.92. I suspect that I will have to file suit in California in order to get paid. AVOID THIS COMPANY IF YOU CAN. AMAZON, PLEASE NOTE, YOU HAVE THESE ON YOU SITE; WELLAHEAT IS BAD BAD BAD.
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