wellaheat.com

2.4
2.4 Based on 44 reviews

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Average Rating

2.4

/
5

44 Reviews

5 Star
27%
4 Star
11%
3 Star
0%
2 Star
2%
1 Star
60%

All Reviews

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Review Time

Toni
This presentation was “user friendly” whereas most are not, which make potential buyers leery of pur

This presentation was “user friendly” whereas most are not, which make potential buyers leery of purchasing products they need. My husband, as a long-time fire fighter, injured his back in the line of duty making surgery necessary. He needed a good heating pad and this presentation was so straightforward and had every point I could check as necessary. So I felt confident enough to purchase two, one for my husband and one for me.

5
Date of experience: Apr 16, 2026
Joanna Braga
Avoid this company at all costs. The price quoted at purchase point is far less than what they take

Avoid this company at all costs. The price quoted at purchase point is far less than what they take from your account. Beware!!! I have requested a refund 10 mins after ordering and they have said it’s already shipped - what rubbish! Now going to have to wait for item to be delivered before I can try and return which will probably end in non payment back to my account. I do not trust them at all. My purchase was for $80 - they took $137 from my account.

1
Date of experience: Apr 11, 2026
Joanna Braga
Avoid this company at all costs

Avoid this company at all costs. The price quoted at purchase point is far less than what they take from your account. Beware!!! I have requested a refund 10 mins after ordering and they have said it’s already shipped - what rubbish! Now going to have to wait for item to be delivered before I can try and return which will probably end in non payment back to my account. I do not trust them at all. My purchase was for $80 - they took $137 from my account.

1
Date of experience: Apr 11, 2026
Todd Morris
Heating pad was size of a hand towel

Heating pad was size of a hand towel! Virtually zero heat. Far from what was advertised

2
Date of experience: Apr 10, 2026
Nicki
Ease of return

My rep gave me an option to return the unused heating pad, since I needed one much sooner than the delivery of yours.

5
Date of experience: Apr 07, 2026
Ghazala
Heating pads (2 )

Rep was capable and heard my complaint carefully The heating pads do not work. Do not warm up. I need to return the product and get a refund immediately.

4
Date of experience: Apr 05, 2026
Constance Wells
Polite and respectful.

4
Date of experience: Apr 03, 2026
Igoy
They replied immediately to my request…

They replied immediately to my request for a refund.

5
Date of experience: Apr 02, 2026
Hugh R Sawyer
Customer service person was great help

Customer service person was great help! The product I ordered was not what I expected and customer service took care of returning product, Thanks

5
Date of experience: Apr 01, 2026
Grampabd Farmer
Nonfunctioning Heating Pads

The original order for 2 heating pads got changed and I was billed for 3 instead. After receiving them, they did not include a USB power adapter and none of them worked with 3 that I had and tried out. Furthermore, there were no heat controllers on the heat even if they did function. So far I have not receoved anything from their support. Stay away from this company!!!

1
Date of experience: Mar 26, 2026

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