We have a fit and healthy 5yr old spaniel and have fed him James Wellbeloved from 8 weeks old. We first noticed an issue when they changed their website, didn’t send our order and we had to chase them. They then ran out of stock and we had to get it from Amazon. The response from JW was very poor.When we eventually did get food from them our dog was really unsettled and unhappy, he was off his food and had a lot of diarrhoea. After 3-4 weeks I became quite concerned, he was losing weight and refusing to eat it. I started looking at the reviews and realised that JW had changed their recipe.I switched to a different brand, Forthglade and he changed over night, gobbling his food up and producing solid stools. An altogether happier dog.Shame on JW, shambolic website, poor customer service, change in recipe without informing customers and increasing prices….would definitely not recommend and have told as many dog owners as I can about our terrible experience.
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Naturally healthy pet food. Made in the UK with wholesome, delicious ingredients, delivered straight to your door.
For the past 30 years, pet owners have trusted us to help keep their four-legged friends happy, healthy and full of life. Here at James Wellbeloved, we make wholesome, delicious food to help your pet eat better and live better. Our tasty recipes are made with simple ingredients and are full of goodness. Because it’s only natural to want your pet to love their food and live a healthier, happier life.See more
