A medication I need for comfort at the end of life requires a 72-hour pre-authorization. Although my doctor requested expedited service, they completely ignored this. I reached out to explain the urgency, but they refused to expedite the process. Additionally, the representative was hard to understand. Had I known this would occur, I would have chosen a different plan.
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WellCare Health Plans, Inc. began operations in 1985 and is based in Tampa, Florida.