Zero stars is actually what it should be rated! This company is very predatory and lied about what they offered for benefits in 2026. Their spendables card said it would go up to $136 a month and said it would continue to roll over from month to month. After the enrollment period ended they tried to say they told everyone in the yearly benefits packet. They lied because it stated it would roll over. They also made it so you have to physically go to the store to use the card. It said online in the packet, like always, but now the only thing you can order online is from them (which charges way more for no name brand crap). They didn't put that in the changes or explicitly list that. They also cut the vision care benefit in half from $400 to $200. They're also trying to avoid paying for my yearly wellness eye exam, which is supposed to be fully covered for $0 yearly and said as much. They do prior authorizations for everything now. Avoid this insurance company at all cost!
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WellCare Health Plans, Inc. began operations in 1985 and is based in Tampa, Florida.